VisioForge Drivers & DLLs

Issue: You receive the following error when attempting to Add Photos to a job. Could not load file or assembly ‘VisioForge.Controls.WinForms, Version=7.2.0.1, Culture=neutral, PublicKeyToken=e987dad4f52b3894′ or one of its dependencies. An attempt was made to load a program with an incorrect format. Cause: The wrong VisioForge drivers and/or DLLs are installed on the tablet causing the […]

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Debug Mode

Rarely, you may be asked to run the Laser Templator software in debug mode. This allows us to record what occurs when it is opened, running and shutting down. From this information, we can glean specifics as to what certain issues you may encounter through normal use are caused by. Click Start Search for cmd.exe […]

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Unknown USB (Device Decriptor Request Failed)

Issue When you plug in the USB cable from the LT-2D3D/LT-55 XL a notification bubble appears in the lower right corner of the screen. Unknown USB Device (Device Descriptor Request Failed) Cause The driver that is used to allow the encoder (how the laser measures angles) has been either updated to an incorrect Microsoft Driver. […]

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Leica Error 256: “Receiver signal too high”

Issue: You receive the following error when attempting to take a measurement: Leica Error 256: “Receiver signal too high” Cause: This occurs when there is too much light interfering while the laser is attempting to take a measurement. Usually this is due to a brightly lit window allowing too much light onto the surface the […]

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Import / Export Settings

To export your user settings: Navigate to File / Help / Import/Export Settings Click the browse button (…) next to Export Select a location to save your settings to and enter a name in the File Name field and press Save Check the boxes on the bottom next to the settings you wish to export […]

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Samsung Q1 Ultra Screen Resolution

Issue: The screen resolution on the Samsung tablet is incorrect Cause: The resolution was changed fromt hedefault to something larger or smaller. Solution: Tap Start / Control Panel Tap Display Tap on Settings Under Resolution change it to 1024 x 600 Tap Apply

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Create A new Drop-In Folder

Issue You want to remove the default drop-ins that come in the Laser Templator software. Cause Because of the software dependencies, you cannot remove the drop-ins that come in the Laser Templator software. Solution Create a new Drop-In folder for your personal drop-ins. Create a folder either in My Documents or on the Desktop named […]

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Acer w510 Lock-up issue

Issue: The Acer w510 Iconia tablet will randomly lock-up while templating. Cause: This is actually not an issue with the LT-55 XL software. It is instead an issue with some of the drivers that came shipped with the Acer w510 Iconia tablet. Drivers are what allow software to communicate with hardware. Since Acer has updated […]

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