Issue:

While attempting to import JobTracker data, you receive the following error:

Exception Message : Could not load file or assembly ‘JobTrackerAPI4, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies. The system cannot find the file specified.
Exception Type : System.IO.

FileNotFoundException
Exception Stack Trace :
at LaserProducts.PrecisionLaserTemplator.Presenter.JobTracker.JobSearchPresenter.SetAccounts()
at LaserProducts.PrecisionLaserTemplator.Presenter.JobTracker.JobSearchPresenter.Show()

Cause:

The JobTrackerAPI4.dll file is missing from the program directory.

Solution:

  1. Download the file here
  2. While the Laser Templator software is closed, navigate to the program directory C:\Program Files (x86)\Laser Products\LT-55XL\ (might not have (x86) in the path and LT-55 XL might be Laser Templator in newer installations of the software)
  3. Open the JobTrackerAPI4.zip file you downloaded in Step 1
  4. Copy JobTrackerAPI4.dll into C:\Program Files (x86)\Laser Products\LT-55XL\