VisioForge Drivers & DLLs

Issue: You receive the following error when attempting to Add Photos to a job. Could not load file or assembly ‘VisioForge.Controls.WinForms, Version=7.2.0.1, Culture=neutral, PublicKeyToken=e987dad4f52b3894′ or one of its dependencies. An attempt was made to load a program with an incorrect format. Cause: The wrong VisioForge drivers and/or DLLs are installed on the tablet causing the […]

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Unknown USB (Device Decriptor Request Failed)

Issue When you plug in the USB cable from the LT-2D3D/LT-55 XL a notification bubble appears in the lower right corner of the screen. Unknown USB Device (Device Descriptor Request Failed) Cause The driver that is used to allow the encoder (how the laser measures angles) has been either updated to an incorrect Microsoft Driver. […]

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Leica Error 256: “Receiver signal too high”

Issue: You receive the following error when attempting to take a measurement: Leica Error 256: “Receiver signal too high” Cause: This occurs when there is too much light interfering while the laser is attempting to take a measurement. Usually this is due to a brightly lit window allowing too much light onto the surface the […]

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Non-Functioning LEDs on LT-2D3D

Issue: The LED on the side of the LT-2D3D Laser Templator does not turn on but the laser will turn on. Cause: A static shock to the metal charge jack on the LT-2D3D can potentially knock out the LEDs. The laser will still function normally but the power on LED will not illuminate and the […]

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Window 8 Stops Responding / Freezes Error

Issue: Windows 8 may become unresponsive, and you may have to restart the computer to fix the issue. Cause: This problem occurs because the eMMC embedded storage device (SD Card) does not handle two concurrent commands when the device is busy and the device never recovers. Solution: A supported hotfix is available from Microsoft that […]

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JobTrackerAPI4 Error

Issue: While attempting to import JobTracker data, you receive the following error: Exception Message : Could not load file or assembly ‘JobTrackerAPI4, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies. The system cannot find the file specified. Exception Type : System.IO. FileNotFoundException Exception Stack Trace : at LaserProducts.PrecisionLaserTemplator.Presenter.JobTracker.JobSearchPresenter.SetAccounts() at LaserProducts.PrecisionLaserTemplator.Presenter.JobTracker.JobSearchPresenter.Show() Cause: The JobTrackerAPI4.dll file is […]

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CAD Color Error

While opening .dxf files in CAD software, if you get an error similar to the following check the color name mentioned in the error. Customization file loaded successfully. Customization Group: ACADLT Customization file loaded successfully. Customization Group: AUTODESKSEEK Improper table entry name ORCHID_FAUCET_HOLE_15″ on line 178. Invalid or incomplete DXF input — drawing discarded. Regenerating […]

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iTextSharp.dll

The cause of this error is from a missing .dll file. If you receive an error when trying to print in the LT-55 XL software, perform the following steps to correct it. First make sure the Samsung/computer is connected to the internet. Make sure the LT-55 XL software is closed. Open up My Computer. Go […]

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Invalid Exit Code – 2

The Invalid Exit Code – 2 error occurs when you are trying to update the program while it is still running. Close out of the program by selecting File / Exit or using the X in the top right corner. Restart the program up again and update. If you still receive this error, press Ctrl […]

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