31 Aug
Rarely, you may be asked to run the Laser Templator software in debug mode. This allows us to record what occurs when it is opened, running and shutting down. From...
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Error Messages Support
24 Apr
Issue When you plug in the USB cable from the LT-2D3D/LT-55 XL a notification bubble appears in the lower right corner of the screen. Unknown USB Device (Device Descriptor Request Failed) Cause The driver...
Read More 19 Feb
Issue: You receive the following error when attempting to take a measurement: Leica Error 256: "Receiver signal too high" Cause: This occurs when there is too much light interfering while the laser is attempting...
Read More 13 Oct
Issue: You receive the following error when attempting to email a job while using a GMail account: The SMTP server requires a secure connection or the client was not authenticated. The server...
Read More 19 Mar
Issue: While attempting to import JobTracker data, you receive the following error: Exception Message : Could not load file or assembly 'JobTrackerAPI4, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system...
Read More 26 Jun
Issue: When saving a file, you are presented with the following error: Exception Message : Could not load file or assembly 'Acdbmgd, Version=18.2.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. An attempt...
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