08 Apr
2013 Visual C++ Redistributable Packages (x86) 2010 Visual C++ Redistributable Packates (x86)...
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Software Support
31 Aug
Rarely, you may be asked to run the Laser Templator software in debug mode. This allows us to record what occurs when it is opened, running and shutting down. From...
Read More 13 Aug
Once you purchase the TemplatePro plug-in for RhinoCAD you can install it by following the instructions below. Place all the files inside the RhinoPlug-in.zip file into C:\Program Files\Rhinoceros 5 (64-bit)\Plug-ins Right click...
Read More 13 Oct
Issue: You receive the following error when attempting to email a job while using a GMail account: The SMTP server requires a secure connection or the client was not authenticated. The server...
Read More 27 Jun
Issue: The vinyl material used in the Allen DataGraph Plotter is bunching up on one side of the machine. Cause 1: If the blade has been used for a log period of time,...
Read More 19 Mar
Issue: While attempting to import JobTracker data, you receive the following error: Exception Message : Could not load file or assembly 'JobTrackerAPI4, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system...
Read More 11 Mar
To export your user settings: Navigate to File / Help / Import/Export Settings Click the browse button (...
Read More 26 Dec
Issue You want to remove the default drop-ins that come in the Laser Templator software. Cause Because of the software dependencies, you cannot remove the drop-ins that come in the Laser Templator software. Solution Create...
Read More 22 Jul
Issue: You wish to view the drawing made on the LT-2D3D in a 3D mode but need a program to open the 3D file with. Cause: The LT-2D3D will only display the CAD...
Read More 22 Jul
Issue: You wish to view the drawing made on the LT-2D3D in a 3D mode. Cause: The LT-2D3D will only display the CAD drawing in 2D in the Laser Templator software. In order...
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