24 Apr
Issue When you plug in the USB cable from the LT-2D3D/LT-55 XL a notification bubble appears in the lower right corner of the screen. Unknown USB Device (Device Descriptor Request Failed) Cause The driver...
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error Tag
19 Feb
Issue: You receive the following error when attempting to take a measurement: Leica Error 256: "Receiver signal too high" Cause: This occurs when there is too much light interfering while the laser is attempting...
Read More 10 Apr
Issue: The LED on the side of the LT-2D3D Laser Templator does not turn on but the laser will turn on. Cause: A static shock to the metal charge jack on the LT-2D3D...
Read More 10 Apr
Issue: Windows 8 may become unresponsive, and you may have to restart the computer to fix the issue. Cause: This problem occurs because the eMMC embedded storage device (SD Card) does not handle...
Read More 19 Mar
Issue: While attempting to import JobTracker data, you receive the following error: Exception Message : Could not load file or assembly 'JobTrackerAPI4, Version=4.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system...
Read More 13 Jun
While opening .dxf files in CAD software, if you get an error similar to the following check the color name mentioned in the error. Customization file loaded successfully. Customization Group: ACADLT Customization...
Read More 13 Jun
The cause of this error is from a missing .dll file. If you receive an error when trying to print in the LT-55 XL software, perform the following steps to...
Read More 13 Jun
The Invalid Exit Code - 2 error occurs when you are trying to update the program while it is still running. Close out of the program by selecting File / Exit...
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